Frequently
Asked Questions
About meals
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Where should I eat?
Dinner is served at "Japanese Restaurant En" or "cadre" (please refer to the calendar for business days). Breakfast will be served at ESHIKOTO's Apéro & Pâtisserie acoya.
Dinner:
"Japanese Cuisine En" 17:30/19:00 (Last start time)
"cadre" 17:30/18:00 (last start time)
Breakfast:
8:00/8:30/9:00 (last start time)
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There are some dishes that I can't eat or ingredients that I don't like, can you accommodate them?
If you have any food allergies or intolerances, please let us know in advance and we will do our best to accommodate you.
However, please note that we may be unable to accept orders during the Echizen crab season. -
Can I bring in food?
As a general rule, please refrain from bringing food and drinks into the restaurant. If you bring wine, champagne, etc., you will be charged an additional 5,500 yen (tax included).
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Is it possible to eat in the room?
Both dinner and breakfast will only be served at the restaurant.
Please note that we will consider having breakfast served in your room in the future. -
What are the bar's business hours?
16:30-23:30 (L.O. 23:00).
About the room
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Can I use the internet in my room?
Wi-Fi is available in all rooms and the lobby.
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What is the maximum number of guests?
We have rooms that can accommodate up to 4 adults.
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Are there drinks available in the refrigerator?
Drinks are available in the refrigerator in your room.
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Is there room service?
Room service is available until 00:00 (L.O.).
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Can I stay with my pet?
We do not allow guests with pets.
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Are children allowed?
Our hotel requires guests to be 12 years of age or older.
Others
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What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00.
If you arrive after 19:00, please contact the front desk. -
Is it possible to extend checkout?
Please contact reception for information on extending check-out.
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Can I send my luggage to the hotel?
Yes, it is possible. Please write the date of stay and the name of the guest and send it to the address below.
〒910-1202 15-1, Shimojohoji, Eiheiji-cho, Yoshida-gun, Fukui Prefecture -
Can I send my luggage from the hotel?
It's possible. We accept cash on delivery shipping at the front desk.
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Can I leave my luggage before check-in or after check-out?
Yes, it is possible.
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Can I use credit card?
We accept various credit cards.
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Is it possible to take a day trip bath?
We are sorry, but we do not accept day-trip bathing.
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Is parking free?
Each building has a private parking lot for one car (free of charge).
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Is there a shuttle service from the station?
Kanshukuen ESHIKOTO provides a pick-up service from Echizen Railway Eiheijiguchi Station.
Departing from
Fukui Sta.13:25 13:55 14:25 14:55 15:25 Arrive at
Eiheijiguchi Sta.13:50 14:20 14:50 15:20 15:50 Departing from
Eiheijiguchi Sta.9:20 9:50 10:20 10:50 11:20 Arrive at
Fukui Sta.9:42 10:12 10:42 11:12 11:42 Please indicate whether you would like a shuttle service when making your accommodation reservation, or contact us in advance using the information below.
Nav for accommodation only
【 Reception hours】9:00~21:00
TEL:0570-041923
Mail:
customer@kanshukuen.com -
Can I make special arrangements for anniversaries or birthdays?
It is possible to arrange fruit platters and flower bouquets at "Bar Toki". Please feel free to contact us regarding your cake needs.
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I forgot something.
Items left behind at the hotel will be kept at the front desk for two weeks. However, perishables will be discarded the next day. As soon as valuables are found, we will deliver them to the nearest police station.
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Can people with physical disabilities use it?
Although not barrier-free, there are rooms that are wheelchair accessible. We recommend using this service with an accompanying person.
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Is there a smoking room?
Smoking is prohibited throughout the building, except for some smoking areas. If you wish to smoke, please use the designated smoking area.